Shipping & Handling
SHIPPING COST & DELIVERY TIME
United States
Under $120 Standard: 5-9 Business Days - $9
Under $120 Express: 2-5 Business Days - $15
Over $120 Standard: FREE 5-9 Business Days $9
Over $120 Express: 2-5 Business Days $15
United Kingdom
Under $120 Standard: 5-9 Business Days - $9
Under $120 Express: 2-5 Business Days - $15
Over $120 Standard: FREE 5-9 Business Days - $9
Over $120 Express: 2-5 Business Days - $15
Canada
Under $120 Standard: 5-9 Business Days - $9
Under $120 Express: 2-5 Business Days - $15
Over $120 Standard: FREE 5-9 Business Days - $9
Over $120 Express: 2-5 Business Days - $15
Europe
Under $120 Standard: 5-9 Business Days - $9
Under $120 Express: 2-5 Business Days - $15
Over $120 Standard: FREE 5-9 Business Days - $9
Over $120 Express: 2-5 Business Days - $15
Australia
Under $120 Standard: 5-9 Business Days - $9
Under $120 Express: 2-5 Business Days - $15
Over $120 Standard: FREE 2-5 Business Days - $9
Over $120 Express: 1-3 Business Days - $15
New Zealand
Under $120 Standard: 5-9 Business Days - $9
Under $120 Express: 2-5 Business Days - $15
Over $120 Standard: FREE 4-6 Business Days - $9
Over $120 Express: 2-3 Business Days - $15
Rest Of World
Under $120 Standard: 5-12 Business Days - $9
Under $120 Express: 4-6 Business Days - $15
Over $120 Standard: FREE 5-12 Business Days (depending on location)
Over $120 Express: 4-6 Business Days (depending on location)
HANDLING
All orders will typically be dispatched within 1 business day from our warehouse and all orders will include tracking from dispatch to delivery. All orders will be shipped in durable packaging to ensure your purchase is not damaged during transit. HeySilkySkin is not responsible for delays, lost or damaged shipments or orders sent to incorrect, invalid addresses or correct addresses. It is always in our best interests to make sure you receive your parcel in a timely manner and HeySilkySkin will assist as much as possible to trace a missing parcel. HeySilkySkin is not responsible for refunds of shipping costs in the event of delayed shipping due to product availability.
TRACKING YOUR ORDER
Please click here if you would like to track your order.
SHIPPING ENQUIRIES
Please direct any shipping related inquiries to Hey@HeySilkySkin.com.
90 DAY MONEY-BACK GUARANTEE
HeySilkySkin is proud to offer a 90 day money back guarantee if you are dissatisfied with our Handset, for more details on our guarantee please click here.
REFUNDS & RETURNS
HeySilkySkin will offer a full refund on our Handset if it is in returned in the original, un-used condition, including packaging. This refund will be minus the real shipping cost incurred for both sending and return. The customer will be required to pay any shipping and customs costs to return our Handset. If you wish to return your Handset, please email us at Hey@HeySilkySkin.com.